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Finance Graduate - Customer Service London
Permanent £25,000 - £26,000 Per Annum
Ref: 47342BRR3 Credit Control
Portfolio Credit Control are currently partnered with an ever-growing, well-established professional services business who have a global presence. We are currently looking to strengthen the credit control function with a customer service driven individual who has a keen interest in a long-term career within Credit Control! Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided If you would like to discuss this role in further, please apply directly or speak with Brandon. 47342BRR2INDCC
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Accounts Payable Administrator London
Temporary £30,000 - £35,000 Per Annum
Ref: 48323LH Credit Control
Are you looking for your next role in Accounts Payable for a growing forward-thinking business who believe heavily in upskilling their workforce? I am working exclusively with a construction business in Central London who are currently looking to expand their accounts payable team offering a Temp to Perm contract. Responsibilities: * Processing high volumes of supplier invoices using Sage 200 * Generating and checking reports and running supplier payments * Dealing with Supplier email enquiries calls and emails, managing the accounts payable inbox * Run supplier statement reconciliation, ensuring all invoices are paid inline with payment terms Benefits * Hybrid working * Study support * Competitive salary * Exciting fun culture with regular team events * Supportive structure to enable growth and promotions This role is to start asap or on a short notice period , please apply with most up to date CV profile 48323LHINDCC
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Portfolio Credit Control are pleased to be partnered with a well-established professional services firm who are looking to continue its positive growth within the business by recruiting a Senior Credit Controller to lead the Credit function. This is a fantastic opportunity for an established Credit professional to take the next step with added responsibilities. Key Responsibilities: * Lead the credit control function * Working towards cash collection targets set by the FD and managing one direct report (Credit Controller) * Act as a point of escalation for complex or stagnant debt * Manage a number of our largest clients on a day-to-day basis * Liaise with fee earners to determine the appropriate approach for non-creditworthy clients or private individuals, conduct credit checks on all new clients (PLC/LTD/LLP) using the integrated Credit Safe tool, and recommend appropriate credit limits based on results * Where necessary arrange debtor's meetings with Divisional Directors to discuss/review problem accounts. * Work with the credit controller to chase agreed debtors by telephone, email, and letter (if appropriate) in line with the company Chase Timetable * Maintain the risk profile of the ledger by keeping the DSO at or below industry norm, achieving a monthly target set by the Finance Director, and maintaining debt older than 90 days to less than 15% of the overall debt * Build and maintain close links with customers to ensure the smooth running of accounts and timely recovery of payments * Document call notes and other correspondence within our finance system * Respond to and assist in the resolution of account and invoice queries, both internally and externally, in a timely fashion * Reconcile accounts on an ad hoc basis * Monitor debtor account balances closely * Ensure Client Statements are issued monthly * Ensure Divisional Debtor reports are issued monthly * Create a cooperative working relationship with the business, including advance notice of legal action against customers * Lead on Action and Monitor Legal action, providing regular updates to the business * Ensure all credits and payments are matched off at month-end, and overpayments are refunded promptly * Ensure bank statements are allocated daily and monthly for all Iceni Companies * Ensure all cash receipts are posted daily to the finance system and any cheques are banked promptly * Review and proactively manage client risk using the Credit Safe monitoring tool, provide and update the monthly risk analysis cash collections report Candidate Profile: * Minimum of 5 years' experience with an SME in a similar role (£20m+ turnover, £3m ledger value) * Adept at working in a fast-paced and dynamic environment with high volumes * Some experience working in a professional services company (consultancy, lawyers, accountants) * Experience within the planning/property sector is preferable but not essential * Experience in line management/managing a direct report * Experience acting as a point of escalation and dealing with and resolving complex debt collection (Final Demands, Legal Action, Chase Path Escalation) * Familiarity with data entry software (Business Central, Jet, Credit Safe) (Preferable)…