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Looking for Desk Engineers!A leading Ireland and UK Employment Law and Health & Safety Specialists, providing an integral service to 32,000 client's daily business operations is looking for a talented Group Service Desk Engineer to provide 2nd line support to users in all their offices. An ideal candidate must have a combination of the following skills: * A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management * Demonstrate strong organisational skills and be accountable for your daily workload * Responsibility for being the first point of contact on the Service Desk * Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users * To provide application support to our internal and external users * To work within SLA and KPI targets to agreed business priorities. * Setting up and configuring new laptops, desktops and mobile devices * Excellent troubleshooting and problem-solving skills. * Experience of ticket management. * Windows 10 / 11 and Microsoft 365 What's on offer? * 25 Days holiday rising to 27 Days after 2 years and 28 Days after 5 years * Additional day off for your Birthday * Medicash cash plan * Profit share scheme * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * Cycle to work scheme. * Season Ticket Loan Scheme * 24/7 Access to Health at Work * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 years' service * Bakers Breakfast every Monday for office-based staff. * Free onsite Gym If you are passionate about joining a fasting growing global company, then please apply and drop me an email at meeks.sardar@theportfoliogroup.co.uk Help shape the future of technology! 48208MSINDIRE
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Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Executive Assistant to their team.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EA.You will be an enthusiastic, motivated, outgoing and hardworking individual. You will be adaptable to a wide variety of administrative tasks that will assist the Chief Executive Officer, and the wider senior leadership team, in carrying out their day to role in leading, directing and managing all business and service operations. Day-to-Day Responsibilities * Organising and maintaining the Chief Executive Officer's diary and make appointments, including any print outs required for scheduled meetings and preparation of meeting agendas where required * Managing incoming email, occasionally corresponding on behalf of the recipient * Assisting the Chief Executive Officer in ensuring that work assigned by them to other individuals or departments is completed, i.e., follow up on delegated work in order to meet deadlines; * Assisting the Chief Executive Officer and leadership team with any internal reporting, e.g., the preparation of reports for the Board Meetings, etc * Co-ordinating monthly payroll across departments ensuring that group deadlines are met What you Bring to the Team * Strong, resilient, outgoing personality, with excellent communication and interpersonal skills * Excellent organisational and time management skills with the ability to prioritise * Ability to work under pressure and to tight deadlines, occasionally working extra hours to meet deadlines * Ability to think outside the box and work on your own initiative * High level of confidentiality, integrity and reliability, with strong attention to detail Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month * Company incentives, access to discount schemes 48212LSRINDMANJ
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Personal Assistant to CEO Greater Manchester
Permanent £24,000 - £27,000 Per Annum
Ref: 48212LS Group
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Executive Assistant to their team.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EA.You will be an enthusiastic, motivated, outgoing and hardworking individual. You will be adaptable to a wide variety of administrative tasks that will assist the Chief Executive Officer, and the wider senior leadership team, in carrying out their day to role in leading, directing and managing all business and service operations. Day-to-Day Responsibilities * Organising and maintaining the Chief Executive Officer's diary and make appointments, including any print outs required for scheduled meetings and preparation of meeting agendas where required * Managing incoming email, occasionally corresponding on behalf of the recipient * Assisting the Chief Executive Officer in ensuring that work assigned by them to other individuals or departments is completed, i.e., follow up on delegated work in order to meet deadlines; * Assisting the Chief Executive Officer and leadership team with any internal reporting, e.g., the preparation of reports for the Board Meetings, etc * Co-ordinating monthly payroll across departments ensuring that group deadlines are met What you Bring to the Team * Strong, resilient, outgoing personality, with excellent communication and interpersonal skills * Excellent organisational and time management skills with the ability to prioritise * Ability to work under pressure and to tight deadlines, occasionally working extra hours to meet deadlines * Ability to think outside the box and work on your own initiative * High level of confidentiality, integrity and reliability, with strong attention to detail Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month * Company incentives, access to discount schemes 48212LSINDMANJ
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Compliance Manager5 days a week in office Based in Manchester City Overview: We are seeking a highly motivated, skilled, and driven Compliance Manager to join our client's evolving Compliance Team. In this newly created role, you will be responsible for managing a variety of compliance-related issues, including assessing risks, identifying patterns, and conducting internal audits. The role also involves implementing compliance measures to ensure adherence to internal sales quality guidelines, identifying areas of non-compliance, and continuously improving internal processes. Key Responsibilities: * Analyse the full sales process to ensure compliance with regulatory authorities and internal quality guidelines. * Assess sales calls and sales teams to ensure quality and compliance standards are met. * Oversee the quality assessment of sales and service calls. * Conduct compliance investigations and identify recurring themes and trends. * Design, implement, and enhance compliance procedures aligned with business objectives. * Monitor and implement compliance controls, including spot checks of websites, emails, letters, and documents. * Perform internal audits of sales-related processes from a compliance perspective. * Develop and deliver an education and engagement program through training and communication with senior management. * Regularly report to senior management on compliance reviews and recommended actions. Qualifications and Skills: * Prior experience in a regulated environment is preferred. * Strong planning and organisational skills with exceptional attention to detail. * Excellent communication skills and the ability to provide constructive feedback. * High level of integrity, accountability, and commitment to delivering results. 48211CHINDMANS
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A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR3INDHIN
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FIELD BASED ROLE; Are you an Experience Business Development Manager / Executive Looking for a New Exciting Role? This an amazing and potentially life changing opportunity within an industry leader. You're guaranteed £60,000 in your first year and OTE of £110,000 with top earners up to 150k+ and a car allowance of up to £5k/Company Car which currently are Tesla's or other exciting electric/hybrid cars.Our clients are an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders.An amazing opportunity within a Truely sales lead organisation, which has grown from strength to strength and looking to bring on brilliant individuals with a hunger for success to contribute to that growth. In terms of your day to day you'll be: * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Attending and closing your own sales appointments. * Generate and attend meetings with potential introducers and referral partners. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture. Ideal Candidate will have: * 4+ years plus track record of selling solutions in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors, and HR Managers. * Experience in a fast-paced environment attending a high volume of weekly meetings. * Previous field-based experience Alongside the opportunity of working with a prestigious organisation, other benefits include; * 22 Days holiday + your birthday off * Company car or car allowance * Bonus scheme, an additional £6k quarterly bonus incentive is available to all BDMs based on hitting a revenue target and min number of deals. * iPad, iPhone, all the equipment to work in the field. * Quarterly sales conferences * Medicash cash plan * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * 24/7 Access to Health at Work * Sales trips abroad, Monaco, Nice, Miami! * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 yrs. service * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for roles. *Driver's License required* 48130MA2R2INDFIR
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Wellbeing Counsellor Greater Manchester
Permanent £30,000 - £33,000 Per Annum
Ref: 47589LS1R10 Group
Wellbeing Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R10INDMANS
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Part-time Counsellor Greater Manchester
Permanent £30,000 - £33,000 Per Annum
Ref: 47589LS1R11 Group
Part-time Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R11INDMANS
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EAP Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R13INDMANS