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Business Sales Consultant - Hinckley Full TimeNEW SALES OPPORTUNITY FOR MONEY-MOTIVATED AND TARGET-DRIVEN CANDIDATES!SALARY: 23-27k (DOE) + Guaranteed £250 for 3months+ UNCAPPED Commissions and Quarterly Bonuses.Great Sales Opportunity with huge potential to earn and progress through an internal career pathway! - if this is something you are looking for, APPLY today!!My client has been around for over 80 years providing HR, H&S and Employment law services. This is a great role for someone who is looking to build a career and progress in sales as there are opportunities for not only fantastic earning potentials but also progression into Team Leader, Floor Manager and Sales Manager roles as you grow, which their 'Career Pathway' plan will help you achieve.To help you succeed, they will put you through a paid 4-week induction and training programme run by the super coach and managers to ensure your success. Day-to-Day Responsibilities * Promote our Employment Law and Health & Safety outsourcing solutions to SME businesses. * Schedule sales opportunities with business owners/Directors to promote Croner services. * Work with your Business Development Manager to generate a quarterly seminar plan to maximise sales opportunities. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive to work in a fast-paced, target-focused high energy and high-reward culture. What's in it for you? * As a Business Sales Executive, in your first year you will earn a basic salary of £23,000 although our top achievers are earning between £38,000 - £46,000 in remuneration. * 25 days holiday plus 8 bank holidays + your birthday off. * Monday - Friday, 8.45 - 5:30pm * Daily, weekly, and monthly incentives * Profit share scheme * Perk box discounts * Access to Employee Assistance Programme. * Newly Refurbed office. About you * You will have the ability to work successfully in a target-based environment. * You will be driven by your ambitions and own targets. * Resilient, confident, and tenacious with an engaging personality * You will have the ability to speak to a varied range of people and decision-makers at different levels of the business. * You will be driven by great earning potential and career progression. * You will be able to show initiative, be a self-starter, eager to learn from our super coaching programme. * Willingness to learn and grow. 47669EBR3INDHIN
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Recruitment Resourcer - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on live roles from existing consultants and existing clients so you hit the ground running * You will be able to work on multiple roles at one time. * Identify new candidates through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage your candidates through the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous recruitment experience is preferred * Advanced communication skills with a high ability to negotiate with candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously we…
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Complaints SpecialistUpto £26,000, Office based, Mon-FriHinckley, LE10 Do you have excellent communication skills and a desire to provide excellent customer service?Are you someone who enjoys working under pressure in a fast paced environment? Job OverviewOur client is looking for an enthusiastic Complaints & Resolution Specialist to join as part of their client experience team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast membership focused solutions.Accountable for our client's online reputation, managing online reviews in accordance with business processes. Day-to-Day Responsibilities * To be the key person for receiving member complaints and retention opportunities * To be the key person for responding to all online reviews for the business * To ensure that all member service issues whether verbal or written are acknowledged in line with the complaints procedure * To ensure that all online reviews are dealt with efficiently and professionally to a high standard * To escalate any negative online reviews through the correct channels of the complaints process * To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff * To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention * To understand all member databases and systems in order to adequately investigate and respond to the member * Accountability for obtaining a prompt response to member queries, service issues and requests to cancel * Review of member service issues in order to produce an effective handover where applicable to Credit Control * Maintenance of member profile including additional sites, change in employee information and undertaking investigations where appropriate * To liaise with the Business Development Manager regarding clarification of the members contracted service provision * To contact members to activate their account and book the initial appointments with consultations in line with service levels and diary booking guidelines. * To receive member and consultant telephone calls and resolve queries, service issues and retention opportunity requests What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team * Ability to work in a fast paced environment * Strong time management skills * A dynamic and flexible approach, as well as the ability to work under pressure Apply now!! 47997EBRINDHIN
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EAP Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R11INDMANS
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Part-time Counsellor Greater Manchester
Permanent £30,000 - £33,000 Per Annum
Ref: 47589LS1R10 Group
Part-time Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R10INDMANS
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Telephone Counsellor£30,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS1R9INDMANS
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Telephone Counsellor£28,000-33,000 FTEVarious shift patterns from part-time to full-time.Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 47589LS1R8INDMANS
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As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance INDMANS
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As an operational Senior Floor Manager, you will manage, motivate, and inspire the UK Sales team. You will mentor, support, and develop the team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements! * Ensure all sales teams are motivated and are delivering the highest quality customer service to all clients * Provide regular performance updates to the Head of Sales on business performance highlighting any challenges you are facing but with a solution in mind. * Deliver all company targets set by the business. * Ensure that all team's competent agent/advisor status is within the business threshold from a Training & Competence perspective. * Work closely with the Sales Performance Enablement Manager ensuring the development needs of all sales agents are being met and coaching is targeted on the correct areas of development. * Feedback on all QA calls within SLA dealing with any queries in line with business process. * Lead on daily meets with Sales team management * Deliver all monthly performance reviews to team members in a timely manner ensuring all evidence including SMART goals are recorded as per business process. Benefits * Daily, weekly and monthly incentives * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance INDMANS