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Sales Floor ManagerSalary on offer up to £42,500 with an OTE of £75,000London Blackfriars - Full Time Office Based!Join my client as a Sales Floor Manager in London, where they're already setting the bar high as industry leaders! Lead their dynamic team to even greater heights, bringing your proven expertise and passion for success. With your influential leadership style and knack for building strong client relationships, you'll play a pivotal role in shaping the future of the organisation. If you're ready to drive innovation in the industry, this is your opportunity to shine as a true leader among leaders. What are we looking for? We are looking for a confident, "hands on" proven, high performing Sales Floor Manager. You will manage a sales team which is responsible for the generation of online demonstrations of our digital services. This is a critical role for the business to sustain and build on its success and rapid growth plans in the UK. The ideal candidate will have a background in managing an outbound telephone-based Sales or Customer Service Team, driving quality and a strong performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving revenue are a must! Day-to-Day Responsibilities * Recruiting, training, coaching, and managing a high performing telesales team of up to 15 individuals. * Developing & managing the CRM system to optimise data and leads. * To provide daily, weekly, monthly, and quarterly sales figures and MI * To regularly walk the sales floor to drive activity and performance and KPIs. * Manipulate sales data to maximise opportunity. * Campaign management. * To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively. * To introduce fresh incentives to motivate and drive the team. What you Bring to the Team * Track record of managing a telephone-based sales department * Ability to build, manage and drive sales performance in a targeted, entrepreneurial business. * Ability to influence and liaise with all levels up to Directors. * A consultative sales approach. 47388FARINDLON
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Our client, a property investment and development based in London are looking to recruit a HR Manager to join their team. This is a great opportunity to join a successfully growing business and to embark on a role that has lots of variety. We are looking for ambitious HR business partners or candidates that are senior within their career looking for their next step. Duties will include: * Stakeholder Management * Training & Development * Employee Relation * Creating, developing, and advising on company policies. * Succession Planning * Recruitment. The successful candidate will have good Excel skills, be confident dealing with senior stakeholders, great organisational skills and be happy working closely as part of a team.This role is office based 4 days a week with 1 day working from home and offers some great benefits including discretionary bonus, private health care, 15% non-contributory pension and increased holiday during length of service.Interviews will be 2 stages (Office based) and will take place on Tuesday 20th and Thursday 22nd August. 47962CHINDHRR
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If you have a background in workforce or Resource Planning or very strong Admin and customer service experience, then this could be the role for you! Our client is a global professional services provider, offering a HR and H+S advisory service to businesses worldwide. We are looking for a bubbly, outgoing person to join the Workforce Planning team, main duties are managing the diaries of the field-based consultants, booking appointments with clients ensuring the best use of time. This is a very fast paced role, dealing with clients across Ireland so good customer service in a must! If you are looking for a new challenge, and feel you are a good fit, please apply today! Job PurposeTo deliver world class care to exceed our clients' expectations and provide support to our ever-growing client base across Ireland. Job OverviewThe role requires you to excel in enthusiasm and provide great client service as part of our Workforce Planning Team. You will be responsible for scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. We would like someone who is driven, hardworking and has a strong administrative background. Main Duties * Scheduling of appointments for a dedicated team of HR and H&S Consultants, ensuring maximum optimisation of consultants' availability. * Monitor Consultants' diaries, ensuring bookings are made in line with protocol and cancelled appointments are backfilled as a priority. * Proactively contact clients to check service provision and offer review appointments. * Management of client job lists. * Understand all client databases and systems to adequately service clients. * Manage own workload working from the job list. * Liaise with clients via written correspondence, telephone, and video calls. * Identify and pro-actively contact clients to promote the benefits of our products and service and encourage implementation and usage. * Carry out onboarding appointments with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. * Ensure all onboarding processes and procedures are adhered to. What you Bring to the Team * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable time management skills. * Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. * Demonstrative customer service skills with a particular focus on rapport building and relationship management. * Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. * Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. * Ability to prioritise effectively, have high attention to detail and impeccable…
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OverviewWork as part of the operational support and demand team to ensure teams are correctly resourced, including short notice cover, highlighting concerns to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis. This role requires you in the office Monday - Friday, 8:45am to 5:15pm. While everyday day will offer a different challenge your core responsibilities will be to: * Assist with the availability of Advisors using the telecommunication application to review individual codes. * Maintain an abandon call rate of below 0.80% and an SLA target of above 99%. * Maintain service metrics by ensuring work is queued and assigned correctly. * Assist the Leadership team with daily, weekly, monthly, and quarterly reporting. * Ensure annual leave is agreed within the departmental cap. * Take inbound calls to reduce the over-flow and abandon rate for the team. * Listen to the customers' needs and set call-backs within a timeline. * Set the expectation for Super Service by letting the client know timeframes. A solid customer service background with help you thrive in this role, alongside: * Excellent organisational and decision-making skills. * Excellent working knowledge of Microsoft office suite. * Ability to thrive in a fast-paced environment. * Highly customer service oriented with a focus on service delivery. * Positive individual with great communication skills at all levels. * Ability to deal with detail, be methodical, analytical, and accurate. * Being a Team player with a can-do attitude. 47968CHINDHIN
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A Senior Payroll Specialist is currently being recruited to join a small team and work for a growing business.This role is an integral part of the payroll function and will report into the Director. As the Senior Payroll Specialist, you will be responsible for: * Providing a full start to finish service for a variety of clients * Carrying out all statutory deductions, HMRC submissions and performing HMRC reconciliations * Client size varies as does the client sector * Processing weekly, monthly and annual payrolls * Resolving all payroll related queries * Onboarding of new payrolls * Building strong client relationships To be considered, candidates must have previously worked on client payrolls.A hybrid working pattern is available after a successful probation period.Excellent benefits on offer.Interviewing now. 47769GCR3INDPAY